It goes in writing first
What is worn, what can wait and what the work involves, on paper, before anything is touched. If we open the door and find something else, we stop and tell you rather than adding it to the invoice afterwards.
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Working Gulf Breeze since 2011Onyx Garage Door Repair is a Gulf Breeze company with its own technicians, its own trucks and its own dispatch desk. We repair and install garage doors across Santa Rosa County, and the work always happens at your door.
Licensed & insured — FL State Certified Contractor — Lic. #CGC1531402.

Onyx started with one truck and one rule: look at the door in front of you before quoting anything. Too many homeowners were being sold a whole new door when a worn roller and a bent hinge were the actual problem, and the fastest way to build a route around Gulf Breeze turned out to be simply not doing that.
Fifteen years on we still work out of the same corner of Santa Rosa County. There are more trucks and more technicians, but the work is still done by people who live in the neighbourhoods they cover — who know which Gulf Breeze communities have a say on panel style, why a door a mile from the water eats cables, and what the wind zone means this close to the coast.
We are not a call centre selling your address on to whoever bids highest. The number on this page reaches our own dispatch desk, and the technician who arrives is on our payroll.
Speak with a technicianEvery one of these started as a complaint somebody made about another company in this trade. They are the reason customers call us back instead of starting over online.
What is worn, what can wait and what the work involves, on paper, before anything is touched. If we open the door and find something else, we stop and tell you rather than adding it to the invoice afterwards.
There is no counter and no showroom to drive to. The address on this site is where the trucks start the day; every repair happens at your property.
A door stuck open is an open house, so the dispatch line runs nights, weekends and holidays, and it is answered by a person who can send a technician rather than a voicemail box.
Galvanized springs, stainless fasteners and sealed rollers near the coast, and wind-load rated doors with the county paperwork where the code calls for it. Inland hardware fails early here.
A door that needs two rollers and a hinge gets two rollers and a hinge. We will tell you plainly when a door is genuinely past rebuilding, and we are happy to be the second opinion when somebody else has said so.
Every repair carries a written workmanship warranty. If something we installed fails inside that window we return and put it right, with no restocking fee and no argument about whose fault it was.
We grew by adding trucks and technicians in Gulf Breeze, not by buying leads in towns we had never worked.
Founded as a single-technician residential repair service working Santa Rosa County.
Call volume outgrew one technician, and we started taking on rolling steel, loading docks and association work.
Enough trucks on the road that most calls booked before noon get a technician the same day.
Every repair and install started carrying a written workmanship warranty as standard, not an upsell.
The same four steps on every job, at every hour, all around Gulf Breeze.
Stuck, loud, off its track, reversing on its own. We book a window that fits your day, same-day where we can.
The technician drives to your door and runs a 25-point check on springs, cables, tracks, rollers and the opener.
What is worn, what can wait and what cannot, in plain English. Nothing happens until you say yes.
We finish the work, balance the door, test the safety reverse and clean up the driveway before we leave.
Tell us what the door is doing and we will tell you what the repair involves before anyone picks up a tool.