It goes in writing first
What is worn, what can wait and what the work involves, on paper, before anything is touched. If we open the door and find something else, we stop and tell you rather than adding it to the invoice afterwards.
38,000+Garage doors serviced across South Florida
Our story
Fifteen years on the same three counties
Onyx started with one truck and one rule: look at the door in front of you before quoting anything. Too many homeowners were being sold a whole new door when a worn roller and a bent hinge were the actual problem, and the fastest way to build a route in South Florida turned out to be simply not doing that.
Fifteen years on we dispatch from five points between Miami and North Palm Beach. There are more trucks and more technicians, but the work is still done by people who live in the neighbourhoods they cover — who know which west Boca communities have to approve a panel style, why a Fort Lauderdale door a mile from the beach eats cables, and what the wind zone means north of PGA Boulevard.
We are not a call centre selling your address on to whoever bids highest. The number on this page reaches our own dispatch desk, and the technician who arrives is on our payroll.
Speak with a technician